25 Apr 2025

Why NCOA is Especially Valuable for Nonprofits

Donor RetentionYour donors may move, but if you keep their info updated, your relationship doesn’t have to. NCOA helps keep that emotional connection strong—and giving consistent. Maximize Fundraising ROIDirect mail campaigns cost money. By avoiding undeliverable addresses, every dollar you spend on appeals, thank-you notes, and newsletters works harder. Meet USPS Bulk

11 Jul 2017

What is a 92 or 93 Error Code from NCOA or CASS Processing?

Are you confused why a record looks deliverable but is being returned by your CASS or NCOA provider as non-deliverable? Address correction (CASS) or National Change of Address (NCOA) Processing will provide this error code for all returned addresses even if they were corrected successfully.  Error codes 0-86 are deliverable.

05 Jul 2017

Deliverable Records out of an NCOAed File

We know that an NCOAed file can be confusing so we're here to help you understand which records are mailable or not mailable. When FreeNCOA runs a change of address we automatically split out the deliverable and non-deliverable records for you and here are some of the codes we look